In order to provide our directly customers the best support and service, we setup a member area interface, which would be your online support assistant. You will have full access to functions such as Technical inquiries, documentations, firmware and FAQ download, RMA status and shipping records check. All of them are presented at this area. PetaStor also provides multi-support services to our customers :

  • Hotline: 886-2-8228-6236 From 9:00 to 18:00 (Taipei Time)
  • Fax: +886-2-8228-6239
  • E-mail: